Knowlton Machine Engineering, Gorham, Maine 04038, Machine Shop, Fabrication Shop, Automation House
Mission:
To provide a level of pricing, service, quality, and overall performance that exceeds all customer expectations.
It is our conviction that we can only meet and surpass the expectations of our customers if we first do all that we can to understand those expectations; then to confirm that we have the capabilities to meet them; and then to do everything within those capabilities in order to assure that we have.
Goals:
To build, foster, and strengthen strategic relationships with a limited cadre of customers thereby allowing us to maximize the degree to which we can provide them with superior service.
Chasing individual jobs from any and all customers might lead to a certain degree of success, but it does not produce the best result for any of those customers, much less for KME.  Alternatively, we believe that the best efficiencies can be achieved by forming strategic alliances with customers who can recognize all of the cost and performance advantages that flow from that paradigm, and it is to this model to which we are committed.
To empower, support, and motivate the entire KME team so that we can each achieve and prosper to the maximum of our abilities.
While configuring our facility with a superior combination of machinery and equipment is important to our continued stability, far more crucial to our success is building an organization consisting of people who are committed to achieving the common purpose of excellence.
To fully embrace the concept of continuing improvement.
It has always been a business reality that those companies which stagnate will not survive, but this is especially true in the current world of vastly changing technologies as well as increasingly high service expectations.  Consistent with our vision of thriving, and not simply surviving, we are fully committed to taking advantage of every opportunity to improve in every way possible.